Seven has been a business transformation partner for companies that need to adapt.
A FTSE 100 company had decided to move away from a declining business model and exploit a market opportunity, migrating from traditional publishing to digital publishing, based on data and analytics solutions.
We conducted a strategic review and delivered a commercial transformation. We set a new strategy and operating model, restructured the organisation, laid out a skills framework, established new processes, and developed and implemented a technology roadmap.
As a result, the business saw 10% cost savings, a margin improvement of 15%, greater customer satisfaction through positive NPS uplift, efficiencies through new processes and technology leverage, and new capabilities and behaviours embedded. With a new vision, strategy and operating model, the business was repositioned for growth.